Purchase & Returns

Payment & Tracking

PAYMENT OPTIONS

Stripe uses encryption to protect customer data and financial transactions. Should you return your order and are due a refund, we will refund the value of your order via the payment method you originally used.

order tracking

After you’ve placed your order successfully, we will send you an order confirmation email. This email will include your order tracking number, so keep it safe.

Please note that while we aim to process all orders as fast as we can, in order to ensure high quality, it can take up to 5 business days for your order to be processed and relayed to our shipping partner.

Shipping & Delivery

DELIVERY

On average, you should expect to receive your order within 4-6 weeks after you’ve placed your order with us. We will be in touch with you if we expect any delays.

If your order experiences problems with delivery, please reach out HERE (to receive timely assistance, please provide your order number and confirm your full shipping address in your information form)

SHIPPING

We ship to most countries. If your chosen destination is not appearing during the checkout process, please get in touch and we’ll see how we can help.

The shipping costs and times depend on your shipping destination, and you will get an estimation of the total cost and duration of your shipment as part of the checkout process. Please note that once the order has been shipped, you should be in touch with the courier to get a more accurate account of your order’s arrival.

Replacement

REPLACEMENT

If you received defective, damaged, or incorrect products, please contact us at sales@xxdryagecabinets.com and provide a photo of the products that you received to confirm the condition of your order. Our team will provide replacement assistance.

Returns

RETURNS

We only accept the return of orders that are within 14 days of delivery.

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.